Introduction and Acceptance of the Terms and Conditions

The general Terms and Conditions of Sale detailed below govern the contractual relationship
between the ‘User’ (hereafter also referred to as ‘You’ or the ‘Customer’) and Japan America
Society of Greater Philadelphia (hereafter also referred to as ‘We’ or the ‘Website’). Both parties
accept these Conditions unreservedly. These general Conditions of Sale are the only conditions
that are applicable and replace all other conditions, except in the case of express. written, prior
dispensation. We maintain that, by confirming your order, you have read and do unreservedly
accept our general Conditions of Sale. These Terms and Conditions of Sale are important to you
and JASGP as they are used to protect your rights as a valued customer and our rights as a

Changes to the Terms of Service and the Website

JASGP is a work in progress, and as such things may change, be added or be taken away. We
reserve the right to update the Website and these Terms of Service from time to time, at our
discretion and without any notice. It is solely your responsibility to keep up-to-date with the
latest Terms and Conditions by checking back regularly. Your continued use of the Website
following the publishing of updated Terms of Service will be taken to mean that you have read
and agree to the changes.

Access to the Website

We work hard to ensure the Website is always up and available, but we can't guarantee that the
Website will not have downtime for any reason. We reserve the right to close the Website for
short periods of time for general maintenance, but will attempt to keep this to a minimum. We
will not be liable if for any reason all or any part of the Website is unavailable at any time, for
any length of time.

Parts of the Website require you to input a password to access certain features. This is to be able
to give you details relevant to your order whilst still keeping them private to you. To do this, as
part of our security procedures, we require you to register an account with JASGP by entering
your email and choosing a secure password. We highly recommend that you choose a strong
password that is hard for others to guess, and you log out from your account at the end of every
session. There is a password reset procedure in case you forget your password. You must treat
your account log-in information as confidential, not disclosing it to any third party and only
using JASGP in person. If you think there may have been any breach of security then it is your
responsibility to notify us immediately and if log-in is possible, to change your password.
It is a condition of your use of the Website that all the information you provide on the Website is
correct, current and complete. We reserve the right to disable any user account in our sole
discretion, at any time for any or no reason, including if, in our opinion, you have failed to
comply with any provision of these Terms of Service.
We do not guarantee that the Website or any content provided on the Website is error free. We
manage your personal data according to our Privacy Policy.
Product information

JASGP takes great care when putting product information, descriptions and images on-line but
will not be held responsible for any mistakes or omissions to any information given.


The prices indicated on JASGP are shown in American dollars and include sales tax but do not
include delivery. The delivery costs are clearly shown and invoiced at the end of the order in
addition to the price of the products. We reserve the right to modify our prices at any moment
but this will be indicated to you on the order at the time the order is placed. If an obviously
incorrect price appears on our website and is not corrected on your total at the time of order
completion, for whatever reason (human error, technical error etc.), your order will be cancelled
and the payment refunded to you, even if it has been initially validated.


We will always endeavor to fulfill your order once completed and paid for. If a product should
become unavailable after your order has been confirmed and paid for, we will refund the price
you paid for the product within 30 days following the date of payment. If your order includes
products that are temporarily unavailable, we will send the available products out first and will
follow with the outstanding items once they are available again. We will refund the shipping fees
for the rest of the order. If relevant, we will offer you a replacement for an unavailable product, a
product of equal price and quality. If you accept the replacement, and then wish to return it to us
in the conditions outlined under Right of Return, the return postage will be covered by us. If you
choose to decline this offer, and the original product is permanently unavailable, we will
reimburse the price of the unavailable product.

Secure Payment

JASGP currently offers one way to pay for your order, Woo Commerce. This payment options
use advanced SSL encryption to keep your transaction secure and do not cost you anything to use
(JASGP is charged as the seller, you are not charged as the buyer) so you will not pay any extra
for your order. You do not need to hold an account with these Merchants to use these methods of


Your order will be delivered to the address you indicated when your order was placed. The
products bought on JASGP will be delivered to one address in the contiguous United States. We
do not deliver to the Alaska, Hawaii, or foreign countries or addresses.
JASGP does everything in its power to respect the delivery times indicated on the website. We
cannot, however, be held responsible for the consequences of a late delivery or the loss of a
package caused by a third-party contracted to make delivery, or by you, or because of some
unforeseen event or an Act of God. In the event where you do not receive your package, an
investigation will be conducted with the carrier and may take several days upon receipt of your
claim. During this period of investigation, no reimbursement or re-delivery will take place.

Right of Return

JASGP does not permit merchandise refunds and all sales are final.

Privacy and Protection of Personal Data

The details you give us are essential for the processing and delivery of your orders, for billing
and for the establishment of warranty contracts, therefore failure to provide these details will
result in the cancellation of your order. By registering on the Site, you agree to provide us with
sincere and true information as it concerns you. Communicating false information is contrary to
the present general Terms and Conditions.
Cookies record certain information stored on your hard drive. This information enables us to
generate statistics based on data from visitors to our site and suggest products that might interest
you according to the items that you selected when you previously visited the site. Cookies do not
contain any confidential information about you.

Intellectual Ownership

All the content on JASGP website (illustrations, texts, names, brand names, images and videos)
is the property of JASGP. Any partial or total reproduction of this content, by any means and on
any support, is subject to prior and express authorization by JASGP. All information, content and
files is protected by International law concerning intellectual ownership and copyright. JASGP
cannot give you the right to copy, display or distribute content that you do not have the
intellectual rights to. All fraudulent use of this content that violates the rights held by a third
party constitutes an offence of forgery, which is severely punished under the Intellectual
Property Code.

JASGP will not, under any circumstances, be held responsible if a user violates rights held by a
third party through his activities on the site.

Waiver and Severability

Any failure of JASGP to exercise or enforce any right or provision of the Terms of Service shall
not constitute a waiver of such right or provision. The Terms of Service constitutes the entire
agreement between you and JASGP, and governs your use of the service, superseding any prior
agreements (including, but not limited to, any prior versions of the Terms of Service). If any
provision of these Terms of Service is held by a court of competent jurisdiction to be invalid,
illegal or unenforceable for any reason, such provision shall be eliminated or limited to the
minimum extent such that the remaining provisions of the Terms of Service will continue in full
force and effect.

Feedback & Comments

Any opinions left on the Website by JASGP customers are screened and moderated by JASGP .
If the comments infringe on the law or are inappropriate (abusive publicity, defamation, insults,
out of context commentary…), JASGP reserves the right to refuse or modify it.

All Rights Reserved